Privacy Policy
Humboldt Seed Company / Two Snakes Seed Last Updated: April 8, 2026
Introduction
Humboldt Seed Company and Two Snakes Seed (“we,” “us,” or “our”) respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with us in any way.
By using our website, you agree to the collection and use of information as described in this policy.
Information We Collect
We may collect the following types of personal information:
Information You Provide Directly — This includes your name, email address, shipping and billing address, phone number, and payment information when you create an account, place an order, subscribe to our newsletter, or contact us.
Information Collected Automatically — When you visit our site, we may automatically collect certain data such as your IP address, browser type, device information, pages viewed, referring URL, and browsing behavior through cookies and similar tracking technologies.
Order and Transaction Data — Details related to purchases you make through our site, including products ordered, order history, and shipping information.
How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfillment — To process and ship your orders, manage transactions, and provide customer support related to your purchases.
Email Communication and Marketing — We use Klaviyo, an email marketing platform, to send you order confirmations, shipping updates, promotional offers, newsletters, and follow-up communications. You may opt out of marketing emails at any time using the unsubscribe link included in every message.
Analytics and Reporting — We use tracking and analytics tools, including those provided through Klaviyo, to understand how customers interact with our site, measure campaign performance, and improve our products and services.
Shipping and Logistics — We share necessary order and shipping details with ShipStation and our shipping carriers to fulfill and deliver your orders.
Site Functionality — We use various plugins and third-party tools to operate and improve our website, including shopping cart functionality, payment processing, fraud prevention, and site performance optimization.
Third-Party Service Providers
We work with trusted third-party service providers to operate our business. These partners only receive the information necessary to perform their specific functions and are contractually obligated to protect your data. Our key service providers include:
Klaviyo — Email marketing, customer segmentation, analytics, and automated communications.
ShipStation — Order management, shipping label generation, and shipment tracking.
Payment Processors — Secure processing of credit card and other payment transactions.
Website Plugins and Tools — Various tools that support site functionality, performance, and the customer experience.
These providers are authorized to use your personal information only as necessary to provide their services to us and are required to maintain the confidentiality of your data.
We Do Not Sell Your Personal Information
We do not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Your data is only shared with service providers as described above, solely for the purpose of operating our business and serving you.
Cookies and Tracking Technologies
Our site uses cookies, pixels, and similar technologies to recognize returning visitors, remember preferences, track site usage, and deliver relevant marketing content. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our site.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure connections (SSL/TLS) for data transmission, restricting access to personal data to authorized personnel, and working with service providers who maintain appropriate security standards.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining your account, processing orders, complying with legal obligations, resolving disputes, and enforcing our agreements.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access the personal data we hold about you, request correction of inaccurate information, request deletion of your personal data, opt out of marketing communications, and request information about how your data is used.
To exercise any of these rights, please contact us using the information below.
California Residents — Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request its deletion, and opt out of the sale of personal information. As stated above, we do not sell personal information.
Age Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Humboldt Seed Company / Two Snakes Seed Email: [email protected] Website: californiahempseeds.com
This privacy policy is provided for informational purposes and does not constitute legal advice. We recommend consulting with a qualified attorney to ensure full compliance with applicable privacy laws and regulations.
